Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the Loutraki Loutraki Municipality of Almopia S.A. online store, located at Gr

Make sure that you agree with the following terms and conditions because any transaction you may have with us through the above website is governed by the following terms and your transaction with us implies acceptance of these terms.


The Baths of Loutraki Municipality of Almopia S.A. reserve the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store. The Baths of Loutraki Municipality of Almopia S.A. assume the obligation to inform the users of any modifications as well as of any change, through the website of this online store. It is clarified that the change of terms does not affect orders that you have already placed.


The Baths of Loutraki Municipality of Almopia S.A. is committed to the completeness and validity of the information listed on the website, both in terms of the existence of the essential characteristics described as the case may be for each product it has, as well as in the accuracy of the information provided by the online store of Baths of Loutraki Municipality of Almopia S.A. , services, subject to any technical or typographical errors, which have escaped attention or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.


The online store of the Baths of Loutraki Municipality of Almopia S.A. are not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also the Baths of Loutraki Municipality of Almopia S.A. has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.


The website is the official website of the Baths of Loutraki Municipality of Almopia S.A. All the content of the web pages posted by the Baths of Loutraki Municipality of Almopia S.A. , are protected according to the relevant provisions of Greek law, European law and international conventions.


The users of the website agree that they will not use it and the online store to send, publish, send by e-mail or transmit in other ways any Content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, libelous, is a violation of another’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with the law or contractual or management relationships (such as inside information, proprietary and confidential information acquired or disclosed as part of business relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party, contains software viruses or any other codes, files or programs; which are designed with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content is used to collect or store users’ personal data.


The Baths of Loutraki Municipality of Almopia S.A. recognize the importance of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. The security of the Online Store is achieved by the following methods:

Customer Identification

The codes used for your identification are two: the Login Code (e-mail or username) and the Personal Secret Security Code (password), which each time you enter them, they provide you with absolute security access to your personal information.

You are given the possibility to change your Personal Secret Security Code (password) and your electronic mail address (e-mail) as often as you wish. The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and hiding it from third parties. In the event of its loss or leakage, you must notify us immediately, otherwise the online store of the Baths of Loutraki Municipality of Almopia S.A. is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable passwords (eg date of birth). We also recommend that you use not only letters and numbers but also symbols and password creation.

Securing the Privacy of the Transfer of Your Personal Data


Wherever on the site you enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is SSL encryption.

Encryption is essentially a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key. During the order and since the user / customer has connected with his username and personal code in the online store, all communication between your computer and the systems is encrypted using a key. That is, every time you send information to the system, your browser first encrypts it using a key and then sends it to the system

Confidentiality of Transactions

Privacy is a matter of course. The same basic principles that govern traditional transactions also apply in the case of e-commerce. All information transmitted by the user/member of the Baths of Loutraki of the Municipality of Almopia S.A. the Baths of Loutraki Municipality of Almopia S.A. are also confidential. has taken all the necessary measures so that they are used only to the extent that this is deemed necessary in the context of the services provided. Some of the measures taken are the following:

Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.

For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to any third party.


Which of your personal data do we process?

Throughout your browsing on our website, your personal data is not requested and not kept. Only when you want to join us (or decide to proceed with a booking) will we need your following personal information:

First Name, Last Name, Email Address, and Telephone Number.


Update on the Processing of Personal Data

We would like to inform you that the protection of personal data of our customers is of primary importance. For this reason we take all appropriate measures to protect the personal data we process and to ensure that it is always processed in accordance with the obligations set by the GDPR.

What is GDPR?

The General Data Protection Regulation (GDPR) is the new regulatory framework of the European Union (EU) in the field under consideration. The object of the regulation is to establish the conditions for the processing of personal data, with the main objective of protecting the rights and freedoms of natural persons and in particular the right to protect their personal data.

Processing Manager

The Baths of Loutraki Municipality of Almopia S.A. with headquarters in Loutra Loutrakiou, email: tel.: 2384091300, website:, processes personal data of its customers, complying with the applicable national legislation and the European Regulation 2016/679 on the protection of natural persons against the processing of personal data.

For any issue related to the processing of personal data, you can contact the relevant department of the company, at the following contact details: email:

What are the reasons for us processing your personal data?

Reasons for processing your personal data include:

  • the provision of the services you entrust to us
  • sending newsletters about our services and offers.
  • sending newsletters about our services and offers.
  • the continuous improvement of our services, based on statistical analysis of the information you provide us.

How and why we use your personal data

Execution of Reservation

As understood from the above, in order to make a reservation, it is necessary to collect some of your personal data related to the successful management of your reservation. In the context of the management and completion of your reservation, your personal data is transferred to special services of banking institutions, to process the payment of reservations.

We, for our part, use high security systems to ensure that your personal data is not leaked to unauthorized persons or to malicious systems.

In any case, the communication of your personal data to third parties is done in accordance with the applicable legislation and all the prescribed measures to ensure their integrity and confidentiality are observed, for as long as you are registered with our services.

Sending informative and advertising material/ corporate news

During your visit to our website, you have the possibility to fill out a contact form, providing your email address in order to subscribe to our Newsletter.

During your visit to our website, you have the possibility to fill out a contact form, providing your email address in order to subscribe to our Newsletter. This communication takes place via e-mail, SMS, instant messaging or telephone communication, as long as you have given us your consent.

Security of Personal Data

The Loutraki Baths of the Municipality of Loutraki, Almopia S.A. apply appropriate technical and organizational measures to ensure the secure processing of personal data and to prevent accidental loss or destruction and unauthorized and/or unlawful access, use, modification or disclosure. In any case, the way the internet works and the fact that it is free to anyone, does not allow to provide guarantees that unauthorised third parties will never be able to breach the technical and organisational measures in place by accessing and possibly using personal data for unauthorised and/or illegitimate purposes.

Booking prices

The Loutra Loutraki Municipality of Almopia reserves the right to modify the description and prices of its products without prior notification.

Payment methods

  • By Credit/Debit Card: each purchase from the website is made at the buyer’s option with the possibility of payment by VISA and MASTERCARD credit cards.

Transactions are carried out electronically and securely, in real time, between the Buyer and the owner of the card and Alpha Bank, which processes the transaction on behalf of Alpha Bank.

In this process, the Loutraki Loutraki Municipality of Almopia S.A. has no participation and the sensitive details of your credit/debit card are not stored in its system.

In case the buyer who makes the transaction is not the same person as the owner of the Credit Card, the Loutraki Baths of the Municipality of Loutraki, Almopia S.A. bears no responsibility and has no obligation to refund.


In case of cancellation of the reservation, after the Company sends the email for “Confirmation of Reservation”, no changes to the reservations, such as transfer to another date and time and the amount of the reservation is not refundable.